1. Introduction
This Privacy Policy explains how KENDALL ONE LTD collects, uses, stores and protects personal data.
We respect privacy and aim to handle personal data lawfully, fairly and clearly.
This policy applies to visitors using https://kennone.com, people who contact us, clients, suppliers and business contacts.
2. Who We Are
KENDALL ONE LTD provides professional business support services.
Company Number: 14078298
Registered Address: 1 Kendall Avenue, Kings Hill, West Malling, England, ME19 4BF
Email: hello@kennone.com
For privacy questions, contact us at hello@kennone.com.
3. Personal Data We May Collect
We may collect and use the following personal data:
- Name
- Business name
- Job title
- Email address
- Phone number
- Postal address
- Service enquiry details
- Messages sent to us
- Invoice and payment records
- Website usage details
- Technical details such as browser type and device details
We only collect data that is relevant to our business relationship, website operation or service delivery.
4. How We Collect Personal Data
We may collect personal data when a person:
- Completes a contact form
- Sends us an email
- Calls us
- Requests a quote
- Becomes a client
- Provides business materials to us
- Uses our website
- Communicates with us through a third party provider
5. Why We Use Personal Data
We may use personal data to:
- Respond to enquiries
- Provide quotes
- Deliver agreed services
- Prepare documents and business materials
- Communicate with clients and suppliers
- Manage invoices and records
- Improve our website and service quality
- Handle complaints or requests
- Comply with legal duties
- Protect our lawful business interests
6. Lawful Bases For Use
We may use personal data based on one or more lawful bases, including:
- Consent, where a person has clearly agreed
- Contract, where data is needed to provide requested services
- Legal obligation, where law requires us to keep or share certain records
- Legitimate interests, where we have a fair business reason and this does not override individual rights
7. Sharing Personal Data
We do not sell personal data.
We may share personal data with trusted service providers where necessary, such as website hosting providers, email providers, professional advisers, payment providers and record keeping providers.
We may also share data where required by law, court order or public authority request.
8. International Transfers
Where personal data is handled outside the United Kingdom, we will take reasonable steps to make sure appropriate safeguards are in place.
9. How Long We Keep Personal Data
We keep personal data only for as long as needed for the reason it was collected.
Enquiry records may be kept for a reasonable period after last contact. Client records may be kept for longer where required for tax, legal, contract or record keeping reasons.
When data is no longer needed, we will delete it or anonymise it where practical.
10. How We Protect Personal Data
We take reasonable steps to protect personal data from loss, misuse, unauthorised access or disclosure.
Access to personal data is limited to people or providers who need it for legitimate business purposes.
11. Marketing Communication
We may send business updates or service information where permitted by law.
A person can unsubscribe or ask us to stop sending marketing communication at any time by contacting us at hello@kennone.com.
12. Individual Rights
Depending on the situation, individuals may have the right to:
- Request access to personal data
- Ask for correction of inaccurate data
- Ask for deletion of personal data
- Ask us to restrict how data is used
- Object to certain uses of data
- Ask for transfer of data
- Withdraw consent where consent is the lawful basis
To make a request, contact us at hello@kennone.com.
13. Complaints
If a person has concerns about how we handle personal data, they should contact us first so we can try to resolve the issue.
A person may also complain to the UK Information Commissioner’s Office.
14. Cookies
Our website may use cookies and similar technologies. More details are available in our Cookie Policy.
15. Changes To This Privacy Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page.
16. Contact
For privacy questions or requests, contact:
KENDALL ONE LTD
Email: hello@kennone.com
Website: https://kennone.com